Warranty Registration for Mobility Devices
How to Register Your Warranty
Follow these steps to activate your mobility device warranty:
- Locate Your Details: Find your order number and serial number on the device or receipt.
- Complete the Form: Fill in the form below with accurate information, including purchase date and contact details.
- Submit the Form: Click “Send” to activate your warranty. You’ll receive a confirmation email shortly.
Why Register Your Warranty?
Registering your mobility device warranty provides essential benefits, such as:
- Peace of Mind: Ensure that your device is covered for repairs or replacements.
- Reliable Coverage: Enjoy extended protection for motors, batteries, frames, and other essential components.
- Hassle-Free Claims: Simplify the claims process with pre-registered information.
By registering your device today, you can rest easy knowing that your investment is protected.
What Devices Are Covered?
Our warranty registration supports a variety of mobility devices, including:
- Electric Wheelchairs: Lightweight and portable models like the Robooter E40 and Robooter X40.
- Additional devices will be supported as we expand our offerings.
Warranty Coverage Details
Our warranty coverage provides protection against defects in materials and craftsmanship for all eligible devices.
- Frames: Covered for five (5) years from the date of purchase.
- Motors, Controllers, and Batteries: Covered for one (1) year from the date of purchase for electric-powered devices.
- Other Components: Consumable parts (e.g., tires, seat cushions) are not included unless a defect in materials or craftsmanship is identified.
Warranty Limitations
While our warranty provides comprehensive protection, the following limitations apply:
- Normal wear and tear or reduced performance of consumable parts.
- Damage caused by misuse, abuse, accidents, or unauthorized repairs.
- Products purchased from unauthorized sellers or third-party vendors.
FAQs About Warranty Registration
A: You’ll need your order number, serial number, and purchase details.
A: Our warranty covers defects in materials and craftsmanship for frames, motors, batteries, and other key components.
A: After submitting the form, you’ll receive an email confirmation with your warranty details.
Contact Us for Support
If you have questions or need help with your warranty registration, reach out to us:
- Email: info@mobilist.com
- Phone: 1-844-SO MOBIL (1-844-766-6245)
Additional Notes
- The warranty is non-transferable and applies solely to the original purchaser.
- Any disputes will be resolved under Canadian jurisdiction.
We’re proud to stand behind our mobility devices and are committed to ensuring your satisfaction.
